• Remote assistance

Remote assistance

Help-Desk online support

Download file

Do you have any problems? Download the zip format (4.2 Mb)

Clicking on the overlying image , you can download a software (client side) which allows NUR Srl to provide direct assistance in real time through a temporary remote control of your computer. In this way we can follow you step by step through the configuration of e-mail accounts and assisterviin every situation.

For further information about Remote-control service and to request personalized technical assistance, you may submit a request for remote assistance to our help-desk support.

By downloading the software you authorize NUR S.r.l. to provide assistance with the installation of this software. In no case NUR S.r.l. will be liable for any direct, indirect, special, incidental or consequential damages arising from the use of tele-assistance service.